Effective Date: 03-12-2024
At Monte de Santo António, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services, including room rentals and other rural tourism activities.
1. Information We Collect
When you use our services, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and payment details (e.g., credit card information).
- Booking Information: Details about your bookings, including check-in/check-out dates, number of guests, and special requests.
- Browsing Data: Information such as IP address, browser type, visited pages, and website interactions. We may also use cookies or similar technologies to enhance your experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Managing Bookings: To process and confirm your room reservations.
- Service Improvement: To analyze your preferences and site usage to improve your experience.
- Communication: To contact you about your reservation or respond to your inquiries.
- Payments: To process your payments securely.
- Marketing: To send promotional communications about offers, events, or services (with your consent).
3. How We Protect Your Information
We implement technical and organizational measures to safeguard your personal information against unauthorized access, loss, or improper disclosure. However, no system for transmitting or storing electronic data can be completely secure, and we cannot guarantee absolute protection.
4. Sharing Your Information
We do not sell or share your personal information with third parties for commercial purposes. However, we may share your data with:
- Service Providers: Companies that assist with essential services, such as payment processing and communications.
- Legal Compliance: Government authorities or courts, as required by law.
5. Use of Cookies and Similar Technologies
We use cookies to personalize your navigation, analyze usage patterns, and improve our services. You can configure your browser to reject cookies, but some features of our site may be limited.
6. Your Rights
As a user, you have the following rights:
- Access and Correction: You may request access to your personal information or correct inaccuracies.
- Deletion of Data: You may request the deletion of your personal information, except where retention is legally required.
- Unsubscribe: You can opt out of receiving promotional communications at any time.
To exercise your rights, please contact us at info@montesantoantonio.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Address: Monte de Santo António – Turismo em Espaço Rural, Caminho dos Montes, 8650 Vila do Bispo, Portugal
- Phone: (+351) 917 798 288 (Call to a national mobile network)
- Email: info@montesantoantonio.com